Rescue FAQs

You should call for an ambulance in case of medical emergencies, accidents, or when immediate medical attention is required
To request an ambulance, you can call the Cimas Rescue hotline or emergency number. A trained operator will assist you with the necessary details and dispatch an ambulance to your location.
No, the Cimas Rescue Ambulance service is available to both Cimas members and non-members. However, Cimas members may enjoy certain benefits and discounts.
The standard response time for the ambulance varies depending on the location and traffic conditions. However, every effort is made to reach the patient as quickly as possible.
The standard response time for the ambulance varies depending on the location and traffic conditions. However, every effort is made to reach the patient as quickly as possible.
Yes, the ambulance service can also provide non-emergency transport for patients who require transportation to medical appointments or facilities for follow-up care.
Yes, Cimas Rescue provides ambulance services for sport and corporate events. They can arrange for medical personnel and specialized equipment to be present at the event if required.
The ambulance will transport patients to the nearest appropriate medical facility based on the nature of the emergency. However, if you have a specific hospital preference, you can discuss it with the ambulance crew, and they will consider it if medically feasible.
Cimas Rescue offers first aid and CPR training courses for individuals and companies. These courses provide essential lifesaving skills and knowledge to handle emergencies effectively.

There are no specific minimum qualifications required to take the first aid and CPR training courses. They are designed to be accessible to individuals with varying levels of medical knowledge.

Companies or individuals can contact Cimas Rescue to arrange first aid and CPR training for their employees. Customized training programs can be developed to meet specific needs.

The mode of transport for patients is determined by the severity of the medical condition, the distance to the nearest appropriate medical facility, and the availability of air ambulances. Air ambulances are typically used for long-distance or remote area transfers or when speed is crucial.

Cimas Rescue does not provide services on commercial flights. However, they can assist in coordinating medical clearances and arranging ground transportation to and from airports.

Payment for Cimas Rescue services can be made through various methods, including cash, bank transfers, or using medical aid cover if applicable. Detailed information on payment options will be provided during the service request process.
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