What Is Citizen Development?

Citizen Development enables staff to solve real business challenges using approved low-code / no-code tools, supported by IT 

This program empowers you to:

  • Remove manual processes

  • Reduce errors

  • Simplify workflows

  • Improve turnaround times

Who Is It For?

  • Primary: Non-technical and semi-technical staff
  • Secondary: Managers as sponsors
  • IT: Positioned as enablers and partners

How It Works

  • Identify a real problem
  • Join the program
  • Build using approved tools
  • Validate with IT
  • Release and share across teams

No!

Yes. IT provides governance, review, security, and enablement.

Recurring manual tasks, inefficiencies, workarounds, slow approvals, repetitive reporting.

No. This is about improving your existing work.

Production-ready solutions that solve real business problems.

No. Recognition is earned through delivery and measurable impact.

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