This is a healthcare approach that empowers you to manage your chronic condition better and maintain or improve your quality of life by helping you understand how to avoid potential issues and prevent the condition from worsening. Managed care also coordinates your care across providers to ensure good health outcomes. Any active member on any Cimas package who has been diagnosed with a chronic condition, or whose medication history indicates the presence of one or more of the following diseases, is eligible for enrollment:
Diabetes
Cancer
Hypertension
Heart diseases and stroke
Psychiatric disorders and
Chronic respiratory diseases
Cimas Care Registration
If you have a chronic condition, please register now to ensure uninterrupted access to your Chronic Drug Benefit.
Registration is required to receive your chronic medication through your medical aid. Please note that if you do not register, you will not be able to access your chronic drug benefit. Thank you for your cooperation and understanding.
Pre-examination cover
Prevention is always better than cure – that is why members will now be able to access screening tests for chronic illness such as cancer, kidney failure, hypertension and diabetes on their way to wellness.
What are the requirements for accessing chronic medication?
To access treatment for chronic conditions, members need to register with the Society’s Managed Care department. The Society does not guarantee cover where a member does not seek pre-authorisation before accessing services.
How To Sign Up
To sign up for Cimas Care’s chronic disease management, complete the registration form at https://bit.ly/Cimas-CareForm, attach a stamped and valid prescription, and submit the documents to cimascare@cimas.co.zw or WhatsApp 0774 272 744. Members can also register through the HealthSync Application available on Google Play and the App Store.
Pre-authorisations
Operating times: 0800 hours to 1630 hours.
After-hours emergencies: In case of emergencies outside our operating hours, on weekends, or during holidays, our providers will verify member validity through our contact centre before offering treatment. Post-authorisation will be carried out subsequently.
Turnaround time for foreign pre-authorisations:
Foreign pre-authorisations typically take 5 working days.
Turnaround time for other platforms:
For pre-authorisations on our other platforms, the turnaround time is 48 hours.
Local quotations requirements:
Local quotations should include tariff coding, membership number and suffix, clinical data or diagnosis, and the provider number.
Foreign treatment requirements:
For foreign treatment, we require a referral letter from a relevant local specialist and quotations from the foreign service providers. The quotations must be on a letterhead, dated, signed, and stamped.
Foreign treatment requires mandatory pre-authorisation, subject to the conditions outlined in the membership rules.